All of our shipments are sent to you fully insured.

If you receive a damaged shipment, you must file a claim with the Delivery Company or post office that delivered the shipment. They are responsible for damage or loss during shipping. They will pick up the package and once they inspect it, they will return it to us.

If you discover any hidden or concealed damage, it must be reported and an inspection requested within 5 days of delivery. We cannot be responsible for damaged items accepted and signed for at the time of delivery.

Do not return any item to Everything Tango without a Return Merchandise Authorization (RMA) number. Unauthorized returns cannot be processed.